HOW OLD DO I HAVE TO BE TO ATTEND AN AMERICAN HEART CLASS? MY CHILD NEEDS CPR AND FIRST AID FOR BABYSITTING AND I WONDER IF THEY CAN TAKE THE CLASS.

Technically anyone can take the Heartsaver classes online Heartsaver courses. However we require the child be at least 12 years old and be mentally mature enough to manage the subjects of blood, death, and be mentally hardy enough to provide lay medical care in the middle of a crisis. 

If you are unsure of your child’s mental ability to respond in a crisis, we highly suggest the child take the ONLINE HEARTSAVER FIRST AID CPR class or take the ASHI CPR, AED, and Basic First Aid blended training and then a skill session. Doing so will allow the child’s parent to be right beside the child as they cover the content. Or better yet the parent can also sign up to attend the same class as the child! However parents are not allowed to sit alongside their child unless the parent is also taking the class (paid and registered). Many of our classroom spaces are small with nearly every seat filled.

Bear in mind, CPR is hard work! In order to receive a card, the student must be able to adequately perform the necessary skills (chest compressions which are at least 2 inches deep, at a pace of 100 per minute for several minutes).

WHERE IS MY ECARD?

There could be a few details which prevent your eCard from reaching you. Please understand the card will not come from the CPR Training Company. Instead the email (with directions on how to claim your eCard) comes directly from the American Heart Association’s email servers. Here are a few questions to answer before connecting with us on your eCard...

  • What email address did you use during the class/skill session registration process? This is the email we tell the AHA to send the eCard to and sometimes learners use an obscure/old email address.
  • Was the email provided during the class/skill session registration process correctly formatted? You would be surprised how often the supplied email was jane.doe@some domain when it should have been janedoe@some domain.
  • Did you get an email from the CPR Training Company after the registration process? If you didn’t get an email from the CPR Training Company confirming your registration, you likely didn’t put in your email correctly and you'll not get an email from the AHA's eCard system.

As you can see it is important to have an accurate and commonly used email on file! If you have not received your card yet, contact your local CPR Training Company store so we can troubleshoot on our end. As a general rule about 99.9% of the time we do not encounter any issues with the AHA’s eCard system.

HOW DO I GET A COPY OF MY ECARD?

Employers and learners may verify that an eCard is authentic by entering or searching for the eCard information at www.heart.org/cpr/mycards.

What tips can you offer for HeartCode courses?

While the online American Heart Courses offer top-notch learning on any internet enabled computer, there are a few things worth noting before you start your course. This tips and tricks list is intended to set the learner up for success.

Recommended Technology Requirements

  • My internet connection is cable/DSL connection (or higher)
  • I have at least Windows 2000 or later
  • I have Internet Explorer 8 or higher (HeartCode & Learn Courses will not run on Safari)
  • I've tested my Adobe Flash and have at least FLASH 10 or higher – Click here to test your system.
  • I have speakers/headphones to use (they are needed for online videos)

Recommended Course Environments

Considering where you take your online course is just as important as having the right technology. Please make sure you seriously consider the following when planning where and when you will complete the online content:

  • • The number one reason learners fail – the learning environment is too distracting. Most learners need a quite location...do not attempt these courses on a computer that is located in busy work environment.
  • • When taking the written test you must be in a quiet place that will not be interrupted.
  • • Plan your time wisely. Don't wait till the last minute to start your course because there are very rare times when this technology fails to met your desired timeline.
  • • Complete all the content (even the optional). Some test questions may cover the optional content.

Recommended Course Specific Actions

HeartCode BLS Online Segment

  • • Complete all the course content (even the optional) as doing so will help you pass the test
  • • You must complete the course evaluation before you can obtain your online course completion certificate

HeartCode ACLS and PALS Online Segment

  • • Unless you have taken the course online before, recognize that you will be learning two topics – how to use the online system (where certian action buttons are) and the course content (i.e. ACLS & PALS). The course will get easier as you learn where things are located in the course.
  • • Learn to fail – its ok to fail a case because when you fail you will get a check list of correct AND incorrect actions. That way when you do the case again you will know a bit more about what the case is teaching you.
  • • Learn to become one with the pause button! Each case will be timed and require you to act in a certain amount of time. Pushing the pause button gives you time to think about what you want to do and where that item is located in the menu system.
  • •Use the code clock. The code clock will alert you to critical time points (flashing red). You will still need to know what actions to take but at least the clock will help you be alert to when an action needs to happen.
  • • You must complete the course evaluation before you can obtain your online course completion certificate

HOW LONG IS THE AHA FIRST AID, HEARTSAVER CPR CLASS, AND HEARTSAVER FIRST AID CPR CLASS?

The AHA's Heartsaver courses are designed for anyone with little or no medical training who needs a course completion card for job, regulatory (for example, OSHA), or other requirements. Course lengths are listed below but may take longer or less time depending on overall learner experiences in each class.

  • Approximately 4 hours for Heartsaver CPR
  • Approximately 2 hours for Heartsaver Frist Aid
  • Approximately 6 hours for Heartsaver CPR
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