We understand things happen to even the best of people. So rescheduling is a proactive option at the CPR Training Company. Most learners do not realize a rescheduling request creates a behind the scenes chain reaction that needs one of our hard-working staff to support the request on an individual level. Therefore we use a fee to cover the cost of customized support and to avoid rescheduling you hopefully. Our $35 fee applies to each request to reschedule. Rescheduling will not occur until payment is completed. A learner will receive an email confirming the rescheduled session details and approval.
- We will only accommodate requests that supply a date and time already found on our course calendar - view our course calendar before you submit your rescheduling request
- A refund will not be issued for the class/session you are unable to attend; instead, the previously paid registration fee will be applied to the future session's fee.
- A refund will not be issued when there are no future rescheduling options available or when the options available do not meet your needs
- Please note moving your registration is not finalized until the rescheduling fee clears our bank/card processor.
- The request to reschedule must be submitted before the first event's start time, or the No Show section of our class policy will apply.
- An email will be sent to you, confirming the rescheduled session details.
Again it is important to note your request to reschedule must be submitted before the first event's start date and time. Rescheduling requests will not be accepted from learners who fail to show up to a session or class (no shows).
